Leveraging Technology and Talent for Strategic Advantage in Asset Management

      We have seen a turbulent first half of 2024 with inflation, market volatility and interest rate movements challenging investors and asset managers. These economic factors will be central in shaping decision making in the next 18 months. Asset managers are reassessing their strategies, including managing people and technology.

      By focusing on integrating advanced technologies and enhancing talent management, asset managers can optimise their operations, improve decision-making and deliver superior client experiences. These efforts are essential for maintaining a competitive edge and achieving long-term growth in an increasingly complex market environment.

      Enhancing Talent Management

      McKinsey report on asset management highlights the disproportionate impact that top talent has on performance. Organisations that excel in talent management are better positioned to leverage their human capital to drive innovation and achieve strategic goals. Effective talent management involves improving standard processes to ensure that employees are motivated, challenged and assigned appropriate work, leading to higher morale, retention rates and overall growth​.

      Despite its importance, many asset managers struggle with talent management. Effective talent management goes beyond hiring the best people; it also involves ensuring their continuous development and satisfaction. Key strategies include developing a strong talent pipeline through robust succession planning and professional development programs, fostering a culture of continuous learning with training and enhancing employee engagement by recognising achievements and promoting work-life balance.

      Additionally, leveraging diversity and inclusion can drive innovation and improve decision-making, while aligning employee and business goals builds accountability and performance.

      Outsourcing talent management, particularly for administrative functions, offers several benefits. Specialised firms bring expertise and advanced HR technologies that may not be available in-house, leading to improved recruitment, training and employee retention. Outsourcing can also provide access to a broader talent pool, ensuring diversity and inclusion.

      By delegating talent management to experts, asset managers can concentrate on their core activities, such as investment strategies and client relations, while benefiting from enhanced operational efficiency and employee satisfaction. This approach ensures that firms have the right people and processes in place to maintain competitive excellence and drive growth.

      Embracing Digital Transformation

      Asset managers with strong innovation cultures significantly outperform their peers in digital transformations. These organisations allocate substantial portions of their IT budgets to digital infrastructure, focusing on technologies that enhance competitive differentiation and operational efficiency. According to McKinsey & Company, organisations with innovation cultures invest twice as much in innovation and R&D compared to others​​. Their Global Asset Management Survey reports that technology investments have been growing by approximately 6% per year, with a focus on managing complex legacy technology estates.

      However, many asset managers question whether their technology investments are being optimally utilised. According to McKinsey & Company’s 2023 report, 45% of asset managers are hindered by inflexible systems and inadequate IT infrastructure. Additionally, 40% cite unclear roles and responsibilities that set back their transformation agenda. Moreover, 32% indicate insufficient budget for software development, making it challenging to implement necessary technological advancements.

      Despite these obstacles, asset managers recognise the necessity of substantial investments in their technology systems to function effectively and attract new mandates. Creating an innovation-focused culture through the integration of API-first architectures, scalable cloud technologies and modular systems is becoming standard. This means that asset managers can quickly and efficiently meet new business demands. The shift to cloud computing is also crucial, enabling firms to reduce costs and improve flexibility in responding to market dynamics.

      Leveraging advanced technology enhances both internal processes and client interactions, leading to faster, more accurate decision-making and improved client experiences. This technology also optimises operations and automates middle- and back-office activities, crucial for staying competitive.

      For asset managers, outsourcing technology offers significant advantages. Specialised firms bring advanced expertise and state-of-the-art technologies that may not be available in-house, leading to better operational efficiency and cost savings. By outsourcing tasks such as data management, compliance and reporting, asset managers can focus on their core competencies. This approach not only ensures that firms stay ahead with the latest technological advancements but also enhances flexibility and scalability, enabling them to adapt quickly to market changes.

      Furthermore, deploying end-to-end third-party platforms can bring about substantial cost savings and operational improvements, allowing asset managers to generate new revenue streams while maintaining cost-efficiency. Making tech costs variable by using outside vendors with superior capabilities and migrating workloads to the cloud helps asset managers move quickly.

      Integrating Technology and Talent for Maximum Impact

      The seamless integration of technology and talent is crucial for achieving strategic advantage in asset management. Success in this industry requires not only the best technology but also the most experienced and skilled professionals to harness its full potential. Companies like Waystone demonstrate this synergy, demonstrating how innovative technology backed by top talent can drive innovation and performance.

      Outsourcing to Waystone Administration Solutions for both talent and technology offers numerous benefits. Our advanced technologies combined with strategic talent management practices, ensure that our clients stay ahead of the curve.

      If you have any questions or would like to sign-up to receive our communications, please contact Karen Malone or your usual Waystone representative via the below.

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